FAQs

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

Yes! Every item from Terra & Twine is lovingly crafted by hand, ensuring each piece is unique. Our designs may vary slightly, but that’s what makes each one special!

We use eco-friendly materials wherever possible. Our products often feature reclaimed wood, ceramic, concrete, and natural elements like driftwood, shells, and moss. We also use air plants and succulents known for their low maintenance and resilience.

While most of our products are safe, some plants (like certain succulents) can be mildly toxic if ingested. We recommend placing plant displays out of reach of curious pets.

Absolutely! We love collaborating on custom designs. Whether it's a personalized air plant display or a unique decor piece, reach out to us and we’ll bring your vision to life.

Due to the handmade nature of our products, we can only accept returns for damaged or defective items. If you experience an issue, please contact us within 7 days of delivery.

Yes! Terra & Twine products make excellent gifts. We offer beautiful eco-friendly gift wrapping for an additional fee.

Orders are processed within 1-2 business days and shipped via standard ground (USPS, UPS, or FedEx). If you prefer a different shipping method, please let us know when ordering. Buyers are responsible for shipping costs unless otherwise noted through promotion, coupon, or special offer.